Polls

Polls let you quickly record the opinions directly in the Conversations and also view the results.

Extension settings

1. Login to CometChat and select your app.
2. Go to the Extensions section and enable the Polls extension.

How do polls work?

Polls extension has the following 3 parts:

1. Creating a poll by submitting a question along with the possible options.
2. Voting in a poll.
3. Fetching the results for a particular poll.

1. Creating a Poll

In order to create a poll, you need to submit the following details:

1. Question
2. Array of options
3. Receiver (UID/GUID)
4. Receiver type (user/group)

The options in the array are assigned an index appropriately (starting from 1). You can create a poll by using callExtension method provided by our SDKs:

JavaScript

CometChat.callExtension('polls', 'POST', 'v2/create', {
    "question": "Which OS do you use?",
    "options": ["Windows", "Ubuntu", "MacOS", "Other"],
    "receiver": "cometchat-uid-1",
    "receiverType": "user"
}).then(response => {
    // Details about the created poll
})
.catch(error => {
    // Error occured
});

2. Receiving a poll

Polls are custom messages. So, you have to implement our onCustomMessageReceived listener in order to receive the Poll-related message. Please refer to our Receive Messages documentation under the SDK of your choice.

The metadata stores all the information about the poll. You will find the following details in metadata -> @injected -> extensions -> polls.

Key	Value
id	A String representing a unique ID for the poll.
options	An Object with the option number as the key and the option description as the value.
question	A string representing the question asked in the poll.
results	An object that stores voting results.

Apart from the above Poll-related details, the metadata will also contain incrementUnreadCount with value as true. This will be useful for incrementing the unread count every time a poll is received.

3. Voting in a poll

Voting in a poll simply requires you to provide the id of the poll and the option you intend to vote for. The vote parameter is basically the option number.

You can allow users to vote for a poll by using the callExtension method provided by our SDKs:

JavaScript

CometChat.callExtension('polls', 'POST', 'v2/vote', {
    vote: "3",
    id: "d5441d53-c191-4696-9e92-e4d79da7463",
}).then(response => {
    // Successfully voted
})
.catch(error => {
    // Error Occured
});

4. Getting Results

There are 2 ways to fetch the results of the poll:

1. Real-time updates from the metadata
2. Fetch the results by using the callExtension method.

Real-time updates

As mentioned earlier, a Poll is a message of the category: custom. When the votes are cast by the users, the metadata for the message will be updated accordingly. To get real-time voting information, you need to implement the onMessageEdited listener. Please check our Edit message documentation under the SDK of your choice.

The updated details will be available in the metadata of the message. Here is a sample response:

JSON

"@injected": {
    "extensions": {
        "polls": {
            "id": "d5441d53-c191-4696-9e92-e4d79da7463",
            "options": {
                "1": "Chicken",
                "2": "The Egg"
            },
            "results": {
                "total": 2,
                "options": {
                    "1": {
                        "text": "Chicken",
                        "count": 1,
                        "voters": {
                            "cometchat-uid-1": {
                                "name": "Andrew Joseph",
                                "avatar": "https://assets.cometchat.io/sampleapp/v2/users/cometchat-uid-1.webp"
                            }
                        }
                    },
                    "2": {
                        "text": "The Egg",
                        "count": 1,
                        "voters": {
                            "cometchat-uid-2": {
                                "name": "George Alan",
                                "avatar": "https://assets.cometchat.io/sampleapp/v2/users/cometchat-uid-2.webp"
                            }
                        }
                    }
                }
            },
            "question": "Which came first? The chicken or the egg?"
        }
    }
}

Using callExtension() method

For fetching results, the only parameter required is the id of the poll. You can use this method only when you are the creator of the poll. Others cannot call this method to get the poll results. Result for a poll can be fetched using a callExtension method provided by our SDKs:

JavaScript

CometChat.callExtension('polls', 'GET', 'v2/results?id='+POLL_ID, null)
.then(results => {
	// Poll results
})
.catch(error => {
	// Some error occured
});

A sample response for the results is as follows:

JSON

"polls": {
    "id": "d5441d53-c191-4696-9e92-e4d79da7463",
    "options": {
        "1": "Chicken",
        "2": "The Egg"
    },
    "results": {
        "total": 2,
        "options": {
            "1": {
                "text": "Chicken",
                "count": 1,
                "voters": {
                    "cometchat-uid-1": {
                        "name": "Andrew Joseph",
                        "avatar": "https://assets.cometchat.io/sampleapp/v2/users/cometchat-uid-1.webp"
                    }
                }
            },
            "2": {
                "text": "The Egg",
                "count": 1,
                "voters": {
                    "cometchat-uid-2": {
                        "name": "George Alan",
                        "avatar": "https://assets.cometchat.io/sampleapp/v2/users/cometchat-uid-2.webp"
                    }
                }
            }
        }
    },
    "question": "Which came first? The chicken or the egg?"
}